SEPTEMBER 

 
Supervisor Leadership Training Webinar Series

Retention Strategies (1.5 hours)
September 23, 2020 | 10:30 am - 12:00 pm MT//11:30 am - 1:00 pm CT

Retention and engagement of current staff is key to providing services in the future. As the workforce decreases, it is important to become an organization that can retain high performers and create a culture of outstanding service to patients and employees. This session will provide the tools you need to evaluate where you need to improve, build upon your strengths, and start your journey to becoming an employer where staff chooses to stay.

Participants will:

  • Identify their organization’s strengths, weaknesses, opportunities, and threats (SWOT) when it comes to the retention of staff; and,
  • Develop a workforce strategy work plan that you can begin to implement now to impact your health center’s retention and staff engagement.
Click here to register.

Mental Health First Aid Certification Course
September 25, 2020 | 11:30 am – 4:30 pm MDT//12:30 pm – 4:30 pm CDT
Online Training

This Mental Health First Aid certification course will teach you how to identify, understand, and respond to signs of mental illnesses and substance use disorders. This six-hour online training (two hours of self-paced, followed by four hours of instructor-led training), will be offered at three separate times to allow attendees to register for the date that best works with their schedule. Please be sure to register for your choice of session promptly to allow enough time to complete the online pre-work. Each session is limited to a maximum of 10 participants.

The trainer will cover common signs and symptoms of mental illness and substance abuse, how to interact with a person in crisis, how to connect the person with help, and how to administer naloxone in the event of an opioid overdose. Upon completion, participants will receive a three-year certification in mental health first aid. This training is intended for patient services, clinical, social work, case management, and other patient-facing staff.

Click here to register for your choice of course.

Supervisor Leadership Training Webinar Series
Recognizing Team Members (1.5 hours)
September 30, 2020 | 10:30 am - 12:00 pm MT//11:30 am - 1:00 pm CT

Retention and engagement of current staff is key to providing services in the future. As the workforce decreases, it is important to become an organization that can retain high performers and create a culture of outstanding service to patients and employees. This session will provide the tools you need to evaluate where you need to improve, build upon your strengths, and start your journey to becoming an employer where staff chooses to stay.

Participants will:

  • Identify their organization’s strengths, weaknesses, opportunities, and threats (SWOT) when it comes to the retention of staff; and,
  • Develop a workforce strategy work plan that you can begin to implement now to impact your health center’s retention and staff engagement.
Click here to register.

OCTOBER

Patients First: How Health Centers Can Identify Socioeconomic Needs and Implement PRAPARE
Virtual Kickoff Training - Getting Started with PRAPARE
October 1, 2020 | 11:00 am - 12:15 pm MT//12:00 pm - 1:15 pm CT

In this kickoff training, participants will receive an orientation to the PRAPARE Academy and readiness assessments. The speakers will share tips, tools, and tricks for beginning and sustaining data collection on social determinants of health (SDOH).

Click here to register for the Kickoff Training. 

Numbing the Pain: Implementing Seeking Safety for Trauma and/or Substance Abuse Treatment Webinar Series
Introduction to Seeking Safety
October 2, 2020 | 11:00 am - 12:00 pm MT//12:00 pm - 1:00 pm CT

During this first session, the fundamental information necessary to implement the Seeking Safety model will be presented. Covered in this session will be statistical data related to trauma and substance abuse, the stages and challenges of providing treatment, and an introduction to the Seeking Safety model.

Click here to register. 

Supervisor Leadership Training Webinar Series
Employment Laws as a Supervisor (1.5 hours)
October 7, 2020 | 10:30 am - 12:00 pm MT//11:30 am - 1:00 pm CT

Having a foundation knowledge of employment law is a must-have for each supervisor so they can recognize inappropriate behavior in the workplace and address it correctly and promptly. Employment law covers all areas of the employee lifecycle, and every action you take as a supervisor. Participants will learn what employment laws affect supervisors, including:

  • Hiring;
  • Discipline;
  • Termination;
  • Family Medical Leave Act (FMLA); and,
  • Harassment and Equal Employment Opportunity Commission (EEOC).
Click here to register.
Numbing the Pain: Implementing Seeking Safety for Trauma and/or Substance Abuse Treatment Webinar Series

Patient Experiences with Trauma and Substance Use Disorders
October 9, 2020 | 11:00 am - 12:00 pm MT//12:00 pm - 1:00 pm CT

During the second session, participants will be provided more information about Seeking Safety and will participate in experiential exercises. A video will be presented to facilitate discussion about patient experiences with trauma and substance use disorders. Assessment and the use of community resources will also be discussed.

Click here to register. 

Numbing the Pain: Implementing Seeking Safety for Trauma and/or Substance Abuse Treatment Webinar Series

Demonstrating Seeking Safety
October 16, 2020 | 11:00 am - 12:00 pm MT//12:00 pm - 1:00 pm CT

During week three, participants will watch a video demonstration from the Seeking Safety topic “Asking for Help” as it was being presented to real clients. This session will include experiential roleplays of a Seeking Safety session, allowing participants to break into small groups and practice different aspects of a Seeking Safety session and the use of handouts.

Click here to register. 

 

Patients First: How Health Centers Can Identify Socioeconomic Needs and Implement PRAPARE
Virtual Learning Collaborative - Session #1 | Strategies to Support PRAPARE Implementation
October 22, 2020 | 11:00 am - 12:15 pm MT//12:00 pm - 1:15 pm CT

The virtual learning collaborative will begin on October 22 with a reorientation to the PRAPARE Academy and readiness assessments. The speakers discuss the importance of understanding SDOH and PRAPARE.

Click here to register for the Learning Collaborative.

Numbing the Pain: Implementing Seeking Safety for Trauma and/or Substance Abuse Treatment Webinar Series
Seeking Safety with At-Risk Populations and Exposure-Based Treatment
October 23, 2020 | 11:00 am - 12:00 pm MT//12:00 pm - 1:00 pm CT

During week four, participants will learn more information about the evidence base that supports the use of Seeking Safety. They will learn about special populations that may be at greater risk of substance use disorders and trauma, such as adolescents, members of the military or military veterans, individuals involved in the criminal justice system, and those with severe and persistent mental illness. During this session, the presenter will answer some frequently asked questions that occur at this point in training. Participants will be given a choice to participate in additional roleplays or discuss the Seeking Safety fidelity scale and practice rating a session. Implementation topics, such as clinician processes and training and readiness for the use of exposure-based treatment for PTSD, will be discussed.

Click here to register. 

Mental Health First Aid Certification Course

October 23, 2020 | 11:30 am – 4:30 pm MDT//12:30 pm – 4:30 pm CDT
Online Training

This Mental Health First Aid certification course will teach you how to identify, understand, and respond to signs of mental illnesses and substance use disorders. This six-hour online training (two hours of self-paced, followed by four hours of instructor-led training), will be offered at three separate times to allow attendees to register for the date that best works with their schedule. Please be sure to register for your choice of session promptly to allow enough time to complete the online pre-work. Each session is limited to a maximum of 10 participants.

The trainer will cover common signs and symptoms of mental illness and substance abuse, how to interact with a person in crisis, how to connect the person with help, and how to administer naloxone in the event of an opioid overdose. Upon completion, participants will receive a three-year certification in mental health first aid. This training is intended for patient services, clinical, social work, case management, and other patient-facing staff.

Click here to register for your choice of course.

Patient Portal Optimization Peer Learning Series
Patient Portal Functionality
October 27, 2020 | 1:00 pm - 2:00 pm MT//2:00 pm - 3:00 pm CT

This session will demonstrate to participants how to increase the functionality of the patient portal and will provide considerations when it comes to the policies and procedures in the health centers. The training will discuss the features that are available and the impact they can have on the organization. Participants will hear from their peers on the successes and failures that have occurred in other health centers when patient portal features have been implemented.

Click here to register.

Numbing the Pain: Implementing Seeking Safety for Trauma and/or Substance Abuse Treatment Webinar Series
Seeking Safety with Challenging Scenarios and Strengthening Skills
October 30, 2020 | 11:00 am - 12:00 pm MT//12:00 pm - 1:00 pm CT

During week five, participants will be presented with “tough case” scenarios and participate in group brainstorming. A video regarding trauma-related symptoms will be presented. Mini-roleplays may be conducted with participants playing the patient and the trainer playing the clinician to demonstrate enhanced treatment strategies, and how to make Seeking Safety most effective. Participants will take part in a trauma and addiction toolkit exercise.

Click here to register. 

NOVEMBER

Patient Portal Optimization Peer Learning Series
Patient Portal Training Recommendations
November 19, 2020 | 1:00 pm - 2:00 pm MT//2:00 pm - 3:00 pm CT

During the third session, the participants will learn how to develop training materials for staff on portal functionality and how to explain the benefits of the portal to patients. This session will provide simple, clear talking points and instructions for the patient portal that staff can review with the patient.

Click here to register.

DECEMBER

Patient Portal Optimization Peer Learning Series
Patient and Staff Feedback
December 9, 2020 | 1:00 pm - 2:00 pm MT//2:00 pm - 3:00 pm CT

In this final session, the group will discuss how to gather patient and staff feedback regarding the use of the patient portal and how to use the feedback collected to improve the patient experience. Participants will have the opportunity to hear from their peers on some of the challenges patients have for accessing their health data and begin to explore ways to enhance patient communication.

Click here to register.