Each community health center is governed by a board of directors that is patient-led and represented by a majority of consumers who use the health center as their main source of care. The intention is to ensure the center is responsive to the needs of the communities it serves.

Health center boards play an important role in guiding overall operations and directing future growth and opportunity. The board provides oversight of all major aspects of the center and ensures compliance with state and federal laws. Board member responsibilities include approval of the health center grant application and budget, selection/dismissal and performance evaluation of the health center CEO, selection of services to be provided, measuring and evaluating the progress in achieving goals, ongoing review of the organization’s mission and bylaws, strategic planning, evaluating patient satisfaction, monitoring organizational assets and performance, and establishment of general policies for the health center.

Ensuring that board members have the tools and resources necessary to effectively lead and serve their health center and community is paramount to the overall success and performance of the board. CHAD is equipped to provide CHCs and their boards with the skills and expertise to successfully govern through training and technical assistance opportunities covering a variety of topics, including:

             • Board roles and responsibilities

            • Corporate planning
             • Board and staff relationships             • Organizational performance
             • Board effectiveness             • Marketing and public relations
             • Establishing organizational policy             • Emergency preparedness and response
             • Legal and Financial responsibility




Mary Hoffman 
Director of Training and Operations 
[email protected]